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AppleCare Protection Plan - For Portable Apple Computers 13.3 Inches and Below


  

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 : AppleCare Protection Plan - For Portable Apple Computers 13.3 Inches and Below

List Price: $249.00
Price: $198.00
You Save: $51.00 (20%)
as of 09/02/2010 17:25 EDT



Availability: Usually ships in 1-2 business days




Binding: Software
Brand: Apple
EAN: 0885909242801
Format: CD
Item Dimensions: 20
Label: Apple Computer
Manufacturer: Apple Computer
Model: MA519LL/A
MPN: MB587LLA
Platform: Mac, Mac OS X
Publisher: Apple Computer
Studio: Apple Computer

Features:
  • Extend repair and telephone support coverage of your portable Apple computer (13.3 inches and below) to three years
  • Onsite service for desktop computers (not available in all areas)
  • Provides dedicated access to web-based support resources and powerful diagnostic tools
  • AirPort Extreme Card, AirPort Express or AirPort Extreme Base Station, and Apple RAM included the coverage
  • Can be added at any time during the computer's one-year Apple hardware warranty



Accessories: Related Items: Browse for similar items by category: Click to Display



Editorial Review:

Product Description:
Item number: 36795B. The AppleCare Protection Plan is a uniquely integrated service and support solution that extends the complimentary coverage on your Mac to three years from the computer's purchase date. This comprehensive plan includes expert telephone assistance, onsite repairs for desktop computers, global repair coverage for portable computers and Mac mini, web-based support resources, and powerful diagnostic tools - all for one economical price. Product Description: AppleCare Protection Plan - extended service agreement - 3 years. Type: Extended service agreement. Service Included: Parts and labor. Full Contract Period: 3 years ( from original purchase date ). Customers also search for: Discount AppleCare Protection Plan - Extended Service Agreement - Parts And Labor - 3 Years (From Original Purchase Date), Buy AppleCare Protection Plan - Extended Service Agreement - Parts And Labor - 3 Years (From Original Purchase Date) Wholesale AppleCare Protection Plan - Extended Service Agreement - Parts And Labor - 3 Years (From Original Purchase Date), 0885909141739, MA519LL/A, Warranties and Services

Amazon.com Product Description:
Every Mac comes with 90 days of telephone support and one year of service coverage at an Apple-authorized repair center. The AppleCare Protection Plan for portable Apple MacBook Air and MacBook models 13 inches and below (MA519LL/A) extends the complimentary coverage to three years of world-class support. The plan includes expert telephone assistance, global repair coverage, web-based resources, and TechTool Deluxe from Micromat--all for one economical price.

This comprehensive AppleCare Protection Plan covers your MacBook Air/MacBook, as well as an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM purchased for it. You can also register one Apple display for coverage, provided the Mac and display are purchased together.





Extend your coverage to three years of service and expert telephone technical support.




One Number to Call for Help
Get direct telephone access to Apple's own technical support group, the people who know your system best. Because Apple creates the computer, the operating system, and many built-in applications, the Mac is a truly integrated system. Just one phone call can help resolve most issues with your Mac because AppleCare representatives can help troubleshoot Apple hardware, the Mac operating system, and many Apple consumer applications, including iLife, iWork, Jam Packs, iChat AV, Mail, Safari, iCal, iSync, AppleWorks, and QuickTime.



Convenient Repair Options
The AppleCare Protection Plan ensures that Apple-certified technicians will perform repairs using genuine Apple parts. With this plan, parts and labor will be covered for three years from the date of purchase of your Apple computer, two years beyond the one-year limited warranty. This plan includes global repair coverage, which can be very important if you travel abroad.



Coverage Information
The AppleCare Protection Plan is subject to terms and conditions, which are provided on the AppleCare Protection Plan website.

  • To qualify for the AppleCare Protection Plan, your product must be within its one-year Apple hardware warranty.
  • A separate AppleCare Protection Plan must be purchased for each Apple system to be covered.
  • Mac mini, Mac Pro, and MacBook Pro/MacBook Air/MacBook customers may also enroll one Apple display for coverage, provided that the Mac and the display are purchased together.
  • Global repair coverage is included.
  • This AppleCare Protection Plan covers an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM are included in the coverage of the computer with which they are used.


Frequently Asked Questions
Can I purchase the AppleCare Protection Plan anytime?

You can purchase the AppleCare Protection Plan anytime within the one-year limited warranty period. Your eligibility for coverage under the AppleCare Protection Plan starts from your hardware purchase date. Apple strongly recommends that you purchase the AppleCare Protection Plan when you purchase your Apple product to maximize the additional benefits provided under the plan.
What service options does the AppleCare Protection Plan offer?
Apple may provide service through one or more of the following options: carry-in service (to Apple retail stores or Apple Authorized Service Providers), direct mail-in service, onsite service (for desktop computers), or Do-It-Yourself (DIY) parts (so you can service your own product).
What does "global repair coverage" mean?
If you take your Apple hardware with you when you travel and happen to need repair service, the AppleCare Protection Plan offers global repair coverage. You can either go to an Apple retail store or contact Apple for information on how to obtain service. Service will be limited to the options available in the country where service is requested. Service options, parts availability, and response time vary according to country. Please see the AppleCare Protection Plan Terms and Conditions for complete details.
When I purchase the AppleCare Protection Plan, do I need to register it?
If you purchase your AppleCare Protection Plan and your covered product separately or elsewhere, you will need to register your AppleCare Protection Plan. Your AppleCare Protection Plan coverage starts from your hardware purchase date. Registering your AppleCare Protection Plan at a later date does not extend your coverage.




Customer Reviews
Average Rating:  out of 5 stars

Rating: 1 out of 5 stars - Overpriced, lousy service
I purchased Applecare for my daughter's MacBook Pro, and was very unhappy with the service. When her hard drive failed, within the 1 year warranty period, I sent it in for service. Apple replied that the hard drive failed because of "accidental damage," so it was not covered. I couldn't prove that it wasn't because of accidental damage. (On the other hand, Apple couldn't prove that it was accidental damage either.) So I had to pay Apple to replace the hard drive. How much do they charge? $950!! ... Read More



Rating: 5 out of 5 stars - You'll pay a little more but buy from Amazon
Update 5/21/2010

If you read below I said I would go to the Apple store and see what they say about the plan's different numbers. Well, surprise, surprise for me coming from the Windows world. They were very casual about the whole thing and didn't care about the numbering of the plans, just as long as it was a 13" MacBook Pro plan, which is what Mac_Pro_Online said. I guess everyone in the Mac world is real casual about the specific numbers, maybe it's a California thing.

Anyway, ... Read More



Rating: 4 out of 5 stars - Apple Care Warranty
When I tried to register the AppleCare Protection Plan I was told by Apple that this product had been sold to me by a retailer that was not authorized to sell AppleCare in the state of Florida. Apple has reimbursed me for the cost of the product. Additionally, the product description should (maybe it did) include that you must be in the original Apple warranty period of 1 year to register AppleCare. I missed the year cutoff by about 3 weeks. The product packaging does include this requirement, but once I ... Read More



Rating: 5 out of 5 stars - Great so far
I had to use the apple technical service yesterday. After running a scan on my 3 month old MacBook it told me I had some sort of volume structuring problem. Here we go I thought. This is my first apple product and after dealing with a Dell all throughout college I am no stranger to the technical service department. So I called the number and after a somewhat lengthy automated intro I was put on hold. I was surprised when someone answered my call within about 30 seconds. And it sounded like someone my age (early ... Read More



Rating: 5 out of 5 stars - Correct Product at Great $$$$$
Saved about $70 compared to Apple Store. And it does the same thing. Got the code via email and registered with Apple. Took about 3 minutes to complete. GOOD STUFF.